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Rules saved on the Exchange server will run before your messages are downloaded to Outlook for Mac. If you have an account managed by Microsoft Exchange Server 2007, you can create and edit server-based rules by using Outlook Web App or Outlook for Windows. To create or edit server-based rules in Outlook for Mac, you must have a Microsoft Exchange account managed by Microsoft Exchange Server 2010 or later. Solution: Create rules with Outlook Web App or Outlook for Windows. Under Then, clear the check box labeled Do not apply other rules to messages that meet the same conditions.Ĭause: Some rules created in Outlook for Mac are not saved on the Exchange server. However, you can define a rule so that messages that meet its criteria are still available for other rules.ĭouble-click the rule you want to change. As soon as a message has met the criteria for a rule, no other rules are applied. Solution: Apply multiple rules to messages.īy default, only one rule is applied to each message. The rule at the top of the list runs first.Ĭlick a rule, and then click Move up or Move down. Rules run in the order in which they appear in the list. Solution: Change the order in which the rules are applied. Note: To learn more about how to create rules, see Create or edit a rule in Outlook for Mac 2011 or Create a rule in Outlook 2016 for Mac.Ĭause: A different rule is first being applied to messages. Solution: Create an additional rule for each account type.įor example, if you created a rule for a POP account, you can create a similar rule for an IMAP account. If any of the criteria or actions reference a deleted folder, choose a different folder.Ĭause: A rule can be used on only one account type. Solution: Update the rule to reflect your current folders.ĭouble-click the rule that is not working. Select the Enabled check box next to the rule.Ĭause: The rule refers to a deleted folder.

To return to the Rules dialog box, click Show All, and then under E-mail, click Rules. In this example, the account is a Exchange account. The account type appears under the account description. In the left pane of the Accounts dialog box, click the account. In the Rules dialog box, click Show All, and then under Personal Settings, click Accounts. If you don't know what type of account you have In the left pane of the Rules dialog box, click the account type for the rule you want to edit. For more information, see Create or edit a rule in Outlook for Mac 2011 or Create a rule in Outlook 2016 for Mac. You cannot use Outlook for Mac to manually apply server-based rules. Manually applying rules works only for On My Computer rules. Clicking Apply All includes Mailing List Manager rules.

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